Retail and Hospitality Manager

Retail & Hospitality
New York
May 3, 2021
$350 - $400 / month
Temporary
Application ends: June 2, 2026
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Job Description

Are you a customer-focused leader with a passion for delivering exceptional retail and hospitality experiences? We’re looking for a skilled Retail and Hospitality Manager to lead our team and elevate our customer service standards. As a Manager, you’ll play a vital role in overseeing daily operations, training staff, and ensuring a seamless blend of retail and hospitality excellence. If you have a track record of managing teams, optimizing operations, and creating memorable customer interactions, we invite you to join us.

Responsibilities:

  • Lead and manage a team of retail and hospitality staff, providing training, mentorship, and performance evaluations.
  • Create and implement strategies to enhance customer satisfaction, increase sales, and improve service quality.
  • Oversee inventory management, stock levels, and merchandising displays.
  • Maintain a welcoming and organized environment, ensuring a positive customer experience.
  • Collaborate with vendors and suppliers to maintain product availability and quality.
  • Handle customer inquiries, feedback, and complaints promptly and professionally.
  • Analyze sales data and customer trends to make informed operational decisions.

Qualifications:

  • Bachelor’s degree in Business, Hospitality, Retail Management, or related field.
  • Proven experience in retail and hospitality management.
  • Strong leadership and team management skills.
  • Excellent communication and interpersonal abilities.
  • Customer-focused mindset with a passion for delivering exceptional service.
  • Proficiency in using retail and hospitality software and tools.

Benefits:

  • Competitive salary and performance-based incentives.
  • Opportunity to shape the retail and hospitality experience of the organization.
  • Exposure to diverse retail and hospitality challenges and initiatives.
  • Access to professional development resources and training.
  • Collaborative and supportive team environment.

If you’re ready to lead a dynamic retail and hospitality team and create memorable customer experiences, apply now for the Retail and Hospitality Manager position. Your leadership and customer-centric approach will play a pivotal role in driving our retail and hospitality success.